Icy Policy
Shipping Policy
All shipping is done through USPS ...
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International shipping Coming Soon....
Standard Shipping
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3-5 Business days
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Custom Orders take
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3-5 Weeks to be made then will be shipped out in the form of shipping chose by customer
Please be advised to keep your correct shipping and billing address that is on file with bank card.
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Failure to do so will or may result in cancellation of your order.
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The Icy Bar has the right to cancel or refuse order if their is a possibility of fraudulent or criminal activity suspected
If we do need further information ( Photo ID Front and Back )
My Package was not delivered
If the item was not received please check your mailbox. That is where your package most likely will be.
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First step is to connect your local post office. DO NOT call USPS directly they will only inform you on the tracking information you currently have. Feel free to ask them as many questions as possible
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If you are able to physically go to your local post office I definitely recommend it.
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If your package still does not show up in 1-2 business days After stating it was delivered contact USPS directly to file a claim of your order.
Returns Or Exchanges
For Hygienic purposes The Icy Bar does not accept any returns or exchanges.
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ALL SALES ARE FINAL
NO REFUNDS
NO EXCHANGES
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The Icy bar is not responsible for any lost or stolen items do to your local post office or stolen from your property.
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WE ADVISE THAT YOU MAKE SURE TO VERIFY YOUR MAILING ADDRESS AT CHECKOUT
